SixThree8 Travel Terms and Conditions

To Secure Your Spot:

To secure your spot on one of our packaged activities, you must register with SixThree8 Travel on our trip page. Once your desposit/payment is received and confirmed, you will be contacted by a company representative who will provide with your confirmed itinerary. Our online payment process is simple and easy.  You can pay via Paypal, Mastercard, Visa, or American Express.  For some of the packages, we offer a payment plan option through Partial.ly/Stripe

Amendments by the Client

Any changes made to the original booking are subject to availability and may require an additional fee before the new itinerary can be confirmed. If the full payment has been received and/or a voucher has been issued, no administrative fees will be applied except on changes to tickets for air travel.

Payment Policy:

Reservations should be made as early as possible to book the desired holiday. Space on a given tour will be secured upon receipt of your initial deposit or full payment for the package. Your initial deposit counts as part of your final payment. All payment must be made through our online payment process to receive confirmation.

Payment by Monthly Installments:

SixThree8 Travel offers on some of our packages a new payment plan that allows you to pay for your tours or other travel packages in monthly installments:
You will pay an agreed upon amount every month, determined by the total cost of the tour booked to pay the deposit and monthly installments according to said agreement leading up to your arrival. The balance must be paid in full 3 weeks prior to your departure date.  If the balance is not paid in full before at least one month prior to departure, we will not be able to confirm your reservation and booking.

Accommodation:

Unless otherwise stated, prices are based on two persons sharing a room (double occupancy). Rooms for single occupants are available at an additional rate. SixThree8 works with many of the local hotels to provide the best package rates possible. Published prices are inclusive of tariffs and other costs at the time of printing and are subject to change without notice.

Flights:

International Flights
SixThree8 Travel can assist you with international flights if needed.  The packages quote the average price of flights with approximate timings. Requests for specific flight times or changes to previously booked reservations may result in changes to the total price of the package.

Responsibility:

SixThree8 Travel acts only as an agent for the participants in regard to travel, whether by rail, boat, aircraft, or any other mode of transport, and assume no liability for injury, illness, damage, loss, accident, delay, or irregularity to person or property resulting directly or indirectly from any of the following causes: weather, acts of God, force major, acts of government or other authorities, wars, civil disturbances, labor disputes, riots, theft, mechanical breakdowns, quarantines or acts of default, delays, cancellations or changes made by any hotel, carrier, or restaurant. No responsibility is accepted for any additional expenses.

Special Requests:

If the Client has any special requests, he should inform SixThree8 Travel at the time of booking. The Company and its suppliers will try to satisfy such requests, but, as these do not form part of the contract, the company does not guarantee to do so, including for pre-bookable seats. If the Company confirms that a special request has been noted or passed on to the supplier or refers to it on the confirmation invoice or elsewhere, this is not a guarantee to fulfill it. The Client will not be specifically notified if a special request cannot be met. The Company does not accept bookings, which are conditional on the fulfillment of any special request.

Tipping:

Tipping is not customary in the UAE but is a way of expressing one’s satisfaction with good services rendered to him/her by staff on duty with him. We advise you to tip as you are willing. This will be greatly appreciated by staff, but you are not obligated to do so.

Complaints:

If you have any complaints while you are in UAE, please notify the company (SixThree8 Travel U.A.E) immediately as most problems can be solved quickly.  One of our representatives will be on-site during your travels and can help with any situation that arises.

Acceptance of the agreement:

The contract constituted by the company’s acceptance of the client’s booking, subject to these booking conditions, shall constitute the entire agreement between the Client and the Company. The payment of a deposit or final payment indicates that tour participants have read and accepted all terms and conditions and agree to abide by them.